News: Search Engine Investment, Includes Enterprise Telemanagement Solution
Pittsford, New York - (Website Hosting Directory) - October 1, 2007 - Manufacturer of call accounting and enterprise telemanagement solutions, Veramark Technologies, Inc., has purchased a large stake in the VeraSMART global Internet search engine provider.
Prior to the VeraSMART purchase, this search engine giant utilized Veramark's eCAS call accounting solution. The primary business driver that led to their VeraSMART investment was their need for a scalable solution that offered them the ability to collect call data from their Avaya, and custom-designed switches. Veramark's EZ-Share middleware module will be used to share information across their various worldwide locations. In addition, VeraSMART is a totally web-based and scalable solution that will monitor 60 or more sites.
Veramark's eCAS call accounting solution has been supporting 10,000 billing extensions that will now seamlessly migrate to the VeraSMART enterprise telemanagement solution, which will manage over 75,000 billing extensions and more than 60 remote sites worldwide, as a starting point.
Veramark's completely web-based software architecture integrates communications management software with operational support systems (OSS) software. These solutions include eCAS and VeraSMART Call Accounting, Telemanagement, Work Flow Management, Help Desk/Trouble Ticket, Asset Management, Directory/Information Management, Service Inventory Build and Line Verification, Service Analysis and Recommendations, Wireless Optimization and Ongoing Management, Contract Analysis/Negotiations, and Billing Dispute Resolution.
In addition to Veramark's premise-based solutions, Veramark offers its customers a robust ASP and managed services alternative, TEM designed to meet all or a portion of the customer's defined needs.
The company sells and markets its solutions directly and through leveraged distribution channels to customers ranging from the Fortune 500 to small businesses as well as the public sector, including government agencies and the military. Veramark's leadership position is demonstrated by its relationships with telecom's leaders - Avaya, Nortel Networks, Cisco Systems, NEC Unified, AT and T Inc., EMBARQ Logistics and others. All Veramark products and services are made and provided by personnel in the United States.
To learn more, please visit: www.veramark.com
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Posted on Monday, October 01 @ 10:56:29 EDT by editor
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